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7726 – The number to report your SPAM text messages

7726.co.uk and 7726.uk redirect to here.

Ok well if you’ve never heard that you can report SPAM text messages before, now you do. Forward your spam texts to 7726 (spells spam) it’s the same number across all UK mobile networks. You’ll get a reply asking you for the name or number that was the sender.

Although we can’t find any example of “name scams”, when the sender isn’t a number, but have managed to find one that hadn’t been deleted.

In this example, your seeing spam messages that have already been forwarded to 7726.

Example Screenshots

Why they are scams!

The “Check your voicema il – you have a new mess age” was a bit obvious, they’ve used extra spaces that make it look suspicious. On checking the domain is now a cyber squatted domain and can see the report was “Not Delivered” and therefore sadly, not reported.

The rest are for Apple and Amazon, not paying for anything on iCloud/iTunes this one was obvious. I’m pretty sure if I did, the fraud department at my bank would have declined any transaction at the time, or my bank would be the company calling me.

As for Amazon, I don’t have an Amazon Account either so that was a bit obvious. We’re aware of various robot calls for transactions on Amazon or ATM/Credit cards, the voice quality is terrible and often known as robocalls. It also seems like the caller is “checking” to see if it’s fraud, for example, claiming to be from Amazon and a massive charge on your card for the latest hot phone is charged to your card.

Be better at money management!

I have a regular bank account and, what I call an “App bank”. Examples are Revolut, Monese, Monzo and Starling and these accounts come with a card which you can transfer an amount of money to and then use that card with Apple, Amazon, PayPal etc. Your main cherished bank account can’t be touched. Some “App banks” charge for cards.

Now I’ve mentioned Revolut first and that’s because they actually give you a real card, virtual cards and a single use disposable virtual card.

As you’d expect, the disposable card can only be used once and a new card number, expiry and security code will take it’s place when used. Virtual cards can be frozen and given names so you know what it’s for and either unfreeze and refreeze it after a transaction, or your expecting multiple transactions with a trusted company, maybe you don’t need to freeze the card at all.

Let’s say you’ve transferred £300 into your “App bank” maybe for shopping or general expenses and then get a call from “your bank” or “Amazon” or whoever out of the blue and they are claiming that you’ve just been charged £1,000+ for the latest phone or gadget, now you know it’s got to be fake, you use your “App Bank” card and if your nimble you can check the balance on your “Bank app” via their App. I should also mention that on some “Bank apps” they sent you a push notification of any transactions, I’m usually still in the Uber my phone vibrates to let me know I’ve been charged for the ride.

If you only have £300 in your “App bank” then a £1,000+ charge to your card claim is a downright lie, you haven’t transfered enough money for that. Also from various documentaries about “fulfilment centres” staff are working really hard to get your order out as quickly as possible and now out of the blue, a well known and used company such as “Amazon” are calling wondering if it’s a “fraudulant transaction” or not. Surely that is up to the fraud department at your bank and if they considered it fraud, the transaction should have been declined when transaction went though.

Post COVID, delivery drivers haven’t changed how they deliver parcels. A neighbour had ordered plenty of stuff, but in the time it’s taken me to walk to and answer the door, the driver is long gone and I’m left with having to read the label and figure out my neighbour can’t be home and they’ve called at my place. I used to take the parcels in, but now, since the delivery person can’t be bothered to wait, I just put them outside the correct door or leave the parcel where the delivery driver left it.

So if “fulfilment centres” and “delivery staff” don’t have time to urinate anymore, and it’s believed having to urinate in bottles – why are you out of the blue getting a calm call about a “suspect order”, that I’m going to guess is scam call?! from a company that you never “see” anymore. It’s because it is a scam. Just thinking of just the other day, I heard of someone having a call about a “car accident” sounded like an overseas call/VOIP call and they just said I don’t have a car, she swore at them and hung up.

If your phone is ringing and you don’t know the number – look them up on https://www.who-called.co.uk/ first. There are plenty of scams around, most times you’ll be lucky and someone else has already reported the number you’re looking up, which might be a scam. If it’s a missed call, check anyway, there maybe suggestions that it was a scam or that it’s pointless calling the number back.

The clear feedback in most of the “Who Called” comments we’ve read is that they’ve left the phone to go to voicemail or to their answering machine and they haven’t bothered to leave a message. They look up the number online and it is a scam/spam call.

Look at reported number scams are on this page.

Spam coming from “Names” rather than a number, please take a look at this page.

All the scams!

Having various telephone numbers, we can say that scammers always call landlines. However, we’ve also noticed that they only call:

Mondays to Fridays, never on a Saturday or Sunday, they don’t call on bank holidays

Why don’t they call on Saturdays or Sundays? It’s a prime time to contact someone who normally works Monday to Friday

Only call during office hours, very rarely up to 5pm to 6pm
, are they in a different time zone?

We’ve never had a call to an 03 or 08 number yet. We therefore must assume they might not be targetting companies.

They offer “domestic” services only, such as loft installation, driveways, solar panel, medic alert pendants and other type of scams. Do they just take payment, and do they charge the agreed price and do they turn up to do any work to install whatever scam they are calling about?

One bunch of calls – I was always wondering why mention that your in “my postcode area”, when your obviously not even in my STD code area? Why lie, was there a rumor going around your not local to do the work or something?

What will be their next scam and why isn’t there anything concrete on the OFCOM, ICO or TPS websites about this rotten plague of calls.

Why do they seem to have a new bunch of numbers every day, some are provided by the same telephone companies, don’t they recall any issues they’ve had with a previous account? Why can’t they just have their numbers blocked and leave us in peace.

My only thought is are they simply trying to work out which numbers are business or residental, which would be easy, google the number, if it’s a business you’ll find the business. If there’s nothing on google, it’s likely to be a residential number. For some proportion of time, there wasn’t even a phone/answer phone connected to the line. Are they calling to find out who most likely just uses their line for broadband and don’t even have an old fashioned phone installed? Aren’t landlines about to be a thing of the past soon too?

Got any ideas? Contact us at info@oftel.org.uk

Can you hear me?

If you hear this, just hang up!!

We’re pretty sure this is just to check that the scammer isn’t “listening” to a voicemail message etc and is asking to check, only a human would say yes. If you get a call, (usually a woman) just hang up. It’s the good old “AI Robocall”.

Depending on what your job is – you should already be hanging up or ensuring the call is being recorded anyway.

A person asking “Can you hear me?” would usually be making a bomb threat.

Other examples of scams

Apple Scam: So Apple doesn’t want to contact me via my iCloud account? .. that I don’t have? If you’ve had a similar message please check the official Apple Pay website.

COVID Spam/Scam: So the NHS just deciding to junk the COVID app – I think not!!
The NHS has a proper NHS app, please download the official app from the app store.

Post Office/Royal Mail scam: This looks different because it’s from a different phone, but on this occassion my postman didn’t decide to pop one of those red little cards into my mail box. And who is Chris, I’m sure that’s not my postman’s name?!

“GP Surgery”

“GP Surgery” which isn’t a number stored in my contacts. My surgery uses their name not “GP Surgery” and they don’t text for flu jabs in September. I already knew my surgery couldn’t provide COVID vaccines at all – just flu jabs.

This has to be some sort of scam, but in the unlikely chance that this message was “real” and meant for a previous owner of the phone, the number to ring has been censored.

However, it hasn’t had many lookups on who-called.co.uk Googling the number didn’t provide any results either, which seems odd.

Texts to your “MUM”

Now before you start asking did I reply to my son/daughter – no of course I didn’t, I’m not a “mum”, but a man without kids!

MUM – Text example 1 (on a Tuesday)

1. Your not texting “mum”

2. Why does your friend only have 1% of battery – and why Whatsapp – you need to text from a friends number and want to be texted on a new WhatsApp number – why not use Whatsapp from the start? I’m pretty sure if I was using a friends phone that had 1% the text would be much shorter as there’s limited battery left

3. If I knew my son/daughter etc was out and about, maybe drunk, I’d be expecting a reverse charge call on the landline, not “someones” phone that only has “1% left on it”.

MUM – Text example 2 (4 November – a Friday)

1. Your still not texting your “mum”

2. Why can’t you use the same SIM card in whatever phone your using to send this text.

3. If I knew my son/daughter etc was out and about, maybe drunk, I’d be expecting a reverse charge call on the landline.

I didn’t reply to either messages.

Naturally you have a 50/50 thing here, you could be scamming/spamming a man or woman, even if you were right with a woman, what percentage of woman are mothers and aren’t mothers, then you have what sort of age would a mother be concerned about a son/daughter/family member?

Anyway, if the scam/spam object was to make sure people are on their guard, that worked for me.

I’ve also received messages claiming to be from “Recruitment Agencies” and various other stuff on Whatapp and Telegram. Be careful out there – sadly I reported and blocked too quickly to take a screen shot and post them here, I’ll try and add them here in future.

Medic Alert Scam

MedicAlertScam.co.uk redirects to here.

As with all the scams, the scam calls, all appear to have a robotic AI style “prompt and response system”, they will give you information about the scam and ask basic questions. However, after receiving a few Loft Insulation scam calls myself, realised what type of person they were after, despite giving the correct answers, the call disconnected and all scam calls stopped for a period.

While the Loft Insulation, Driveway Scam and Solar Panel Scam have all needed you to have a house and one where you have some say as to the installation of loft insulation, re-do your drive and have solar panels installed (which while I was doing a google search on solar panels, could cause you a little headache when it comes to selling your home) that’s of course assuming they are going to come and install them.

In the vast majority of cases your local council may have a Social Services department that can provide a Medic Alert system, be it a pendant you wear on as a necklace or a watch style emergency button under a flap.

This scam is slightly different, it’s clearly trying to entrap older people.

As with all the scams, we would like to hear from anyone who has taken up on one of these “schemes” and what was the result. Please email us info@oftel.org.uk with your story, we’d love to find out why these scams exist and what the “scam” is. By that, do the install the system, do they ghost you, does your bank account get charged more than agreed etc.

Loft Insulation Scam

LoftInsulationScam.co.uk redirects to here.

As with all the scams, they all appear to have a robotic AI style “prompt and response system”, they will give you information about the scam and answer basic questions. However, after receiving a few Loft Insulation scam calls myself, realised what type of person they were after, despite giving the correct answers, the call disconnected and all scam calls stopped for a period.

Now you just have to wonder, how many people have a roof, who lives in a flat, or even a flat that isn’t on the top floor and so the call is totally pointless in some regards, besides, if you really wanted Loft Insulation, you’d go to a DIY shop and buy the stuff and install it yourself, wouldn’t you?

Driveway Scam

DrivewayScam.co.uk redirects to here.

As with all the scams, they all appear to have a robotic AI style “prompt and response system”, they will give you information about the scam and answer basic questions. However, after receiving a few Loft Insulation scam calls myself, realised what type of person they were after, despite giving the correct answers, the call disconnected and all scam calls stopped for a period.

As with other scams, you’d need to have a house, with a drive and how many people have you seen have their drive re-done. I’ve only seen it happen on one place – Rogue Traders on BBC!

Solar Panel Scam

SolarPanelScam.co.uk redirects to here.

As with all the scams, they all appear to have a robotic AI style “prompt and response system”, they will give you information about the scam and answer basic questions. However, after receiving a few Loft Insulation scam calls myself, realised what type of person they were after, despite giving the correct answers, the call disconnected and all scam calls stopped for a period.

As with the Loft Insulation Scam, to have solar panels installed, you have to have a house, this scam appears to be targetting businesses – why? They never would call on Saturdays or Sundays, if they want someone at home, surely they’d call on Saturday or Sunday when the vast majority of people might have the weekend off work.

7726 – Does it actually work? Part 3

There’s more:

Save £10 on Saints v Leicester. Wed 1 Dec (7.30pm) with code XXXXXX. Tickets from just £10
URL provided to opt-out or “Text “SFC Stop” to 87800 to opt-out.”

In future example posts * denotes the URL and “Text “SFC Stop” to 87800 to opt-out.” ending the spam texts. The SIM was moved to phone without the working facility to take screen shots, but the text is copied below.

24 HOURS TO GO: Saints vs Monaco | Buy today for £15 but hurry prices increase tomorrow. *

LAST CHANCE: 48 hours remain to secure a Season Ticket from, £57 per month! Be in on that number: *

Get £5 OFF Saints vs West Ham this Sunday! Use code XXXXXXX before 1pm Friday, tickets: *

LAST CHANCE | Cyber Monday offers! Secure discounts on Memberships, Hospitality and more – *

LAST CHANCE | Saints vs City under the lights tomorrow! Secure tickets before prices rise *

LAST CHANCE: Saints vs Wolves! Help us welcome out new signings to St Mary’s tomorrow *

CLOSES MIDNIGHT | Season Ticket 10 Month Playment Plans, spread the cost before it’s too late: *

Join us tomorrow night (6pm KO) vs The Foxes | Tickets from £15 & selling fast, last seats: *

Now not only was every text reported and on a small number of occassions “SFC Stop” was texted to 87800

Neither did the ICO, TPS or OFCOM do anything about these messages and I have no screen shots of older photos as the SIM card was put into a phone with a faulty button, so I can only type out the message and not screen shot them.

I don’t know how much time and money they wasted sending these texts, but I did eventually contact them after some googling figure out I was being spammed by Southampton F.C.

Eventually after working it out, we’d thought it was a Rugby club to start with – we just contacted someone, rude, at Southampton FC – but the texts did eventually stop. Reporting them all to 7726 didn’t do anything.

7726 – Does it actually work? Part 2

Sadly, based on what we have experienced, no it does not.

We accidently got the chance to test 7726 and the Telephone Preference Service for ourselves. We’d already registered the number, so we were quite confident that we wouldn’t get any cold sales calls.

For just over three years, we received debt collection calls and texts, we reported them all and nothing happened at all. Thanks to some valuable information we discovered that the mobile provider GiffGaff provides a Call Diversion service. So pretty quickly we arranged a PAC for the number and transfered the number to GiffGaff – why – we could divert all the debt collection calls to a voice number which meant all the those calls for three years have been recorded! We thought the calls would stop within two weeks … no!

They probably would be going on and on still had we just given up and arranged the cancellation of the number.

In the initial calls, it was a live operator and they couldn’t pronouce the name of the person they were looking for and we kept telling them that they had the wrong number – wrong gender too, but they didn’t care. They spoke of letters which we hadn’t received and the penny dropped, could be a real incident, only why won’t they accept they have the wrong number.

We refused to confirm our postal address and then they started saying they couldn’t confirm the name of the person they were calling for, so eventually we both had to hang up for “Data Protection Reasons”, about 3 or 4 times every week, even though we knew from the texts and recordings the name, sort of, we just couldn’t be real sure we knew how to say or spell it.

So eventually, we started diverting the calls from the mobile to a recordable number, only for us to the re-re-divert the calls back to the Debt Collection number. So in effect, they were calling themselves.

There are about 4 recordings of conversations like “Er! is that you Chris? I’m just calling a smuck and you’ve answered her mobile” followed by “Oh must be a mistake, I’m waving at you now, look turn around!”. So obviously they must have worked out something wasn’t quite right.

The calls did actually stop for a short period of time and then they carried on, but now were never live calls. They were all recordings and the texts confirmed the name of the person they were after, we knew how to spell her name. We actaully put an online review about these calls (not mentioning at it was plain for anyone with a brain that they got the wrong number) and received feedback that they would look into it, but nothing happened.

Eventually the debt recovery company made a huge mistake and had sent a Word Document to the phone. We now had the name of the women they wanted and her address. Despite sending this to the ICO and reports of the calls, including a DVD of all the calls we had so far – it never stopped.

We were recommended with a phone called a Nokia 101, it has an option of “Add to scrn. list” it’s a very basic phone that doesn’t have the internet or a camera. But we were able to block the debt collection texts and calls using this phone, peace and quiet, even if we were disapointed that 7726 didn’t seem to have any effect.

Obviously three years in, the TPS and contacting the debt collection company via recorded delivery mail, did nothing. Eventually we just had to accept that the TPS and 7726 doesn’t work. There were three to four+ calls per week and roughly the same number of texts, some asking for a callback and some mentioning that a letter had been sent, or a letter had been sent but that they had no response.

Three years in – we arranged for the number to be disconnected and we’re sure that had we done nothing – we would still be getting the texts and calls now.

If you are receiving persistant calls – for example, from a debt collection agency – we would very much suggest that you either use a phone with a blocking facility or change your phone number. Prior to disconnection, we left a “one second sound of nothing” as our outoing voicemail message, meaning the whole conversation was recorded via the divert and then recorded again on voicemail. The texts and calls kept coming in.

All the texts were reported to 7726 and they kept coming in for THREE YEARS.

We did eventually just to check the information provided to us, in error, by the debt collection agency, and did discover that nobody by that surname has ever been registered to vote at the address provided, so someone else must have been on the receiving end of debt collection letters.

I personally can recall the annoyance of having constant letters day after day. Years ago, there was this offer of “Work from home” schemes, send money etc etc. Trouble was, I’d lived there long enough to no longer really need to check who the letter was addressed to, if I opened one by accident, I’d give it to who it was addressed to, but I knew the letter was addressed to someone who lived there around 3 years ago.

Remember the “constant letters day after day”, well the “Work from home” scheme, was for you to post offers of work for the scam to others, they call came with a second class stamp, same envelope and same address sticker – to the point that if it came with a brown envelope, second class stamp with a white sticker, I pretty much stopped opening them, to the point that I had a huge stack of them and realised all these letters are to look for others, who are wiling to look for others to join this scheme, which I guess would could call a primitive MLM.

I’m calling from your bank/Visa/Mastercard …

If a bank detects fraudulent use of your card, the transaction will be refused. End of story. You might get a text or a call from your bank, but it will be a professional call and likely to happen when your still in a shop where you used the card or if you made the purchase online, you might be contacted in the same manner as being in a shop.

A scam being used at the moment is a terrible robotic voice saying “£600 has been debited from your card, please press 1”

A good way of getting rid of this pest, is saying you have two bank accounts, which bank are you calling from? Even if they have guessed correctly, if something sounds fishy, give your local branch (if you even can get though to them these days) a call or call the number on the back of your card. Even if what appears on your caller display is what is on the back of your card, it could be call spoofing.

There is also a scam where, if someone has called you and they haven’t hung up on you, the line is “open”, they expect you to dial the bank and continue with the charade. Make sure you can hear the genuine dial tone. If you continue to think your still talking with spammers, you could try calling the operator on 100 or the speaking clock on 123, 0800 800 150 will get you through to BT customer services. Calls to 0800 numbers and the operator are free. You could also try calling your bank from a mobile phone.

If a sizeable fraud has been detected and criminals have your bank card information, a legitimate bank would most likely want to have your bank card number deactivated and want a replacement sent to you ASAP.

In my experience when I’m in a large store and have made an expensive payment, I usually get a text and have to reply YES that it’s a genuine purchase. But that’s while I’m in the queue waiting for my card to be accepted.

Also think, have you given your bank your mobile number? or home number. Are they calling you on a number you haven’t even given them?

I’m calling from your local postcode area …

Ok, this is probably the loft insulation scam. We’ve no idea how they actually scam you, because despite answering the questions in a manner that sounds like we need loft insulation – they’ve hung up on us and not only have we not managed to get anyone to call me back properly, the STD code is rarely local.

I guess the most logical reason behind the scam is that might bill you in advance of any loft insulation being installed, but do they bill you for an agreed amount or max out your credit card? Do they really have loft insulation installers all over the UK?

But one thing you might consider odd, why they say your calling from “your local postcode area” especially when the STD code from the call isn’t local either. It’s obviously a bit of laziness on the part of the pre-recorded voice your hearing. I’ve found asking what is my address and/or postcode is, what the guys name is and what company they are, usually gets rid of them.

The reason I always give is that I live in a flat and the flat above you isn’t the top floor, you can’t use their service, by which time the robot will be telling you “sorry and goodbye” and hang up.

All calls we have had calls on are registered with the Telephone Preference Service.


change.org – Get IPSOS MORI to call from just one number you can easily block

Calls made by IPSOS Mori aren’t covered by the Telephone Preference Service, because it’s not “marketing” but “research”. So what’s the stopping you making calls on a “research” basis when it could just lead the interviewer to recommend a service based on those “research” questions?

Now I’d love to be able to tell you how a IPSOS Mori telephone “research” call goes, especially as all our calls are recorded, but they hang up when you answer and on reviewing these calls, some of them last for just one second. I do believe there was some regulations about call centres making sure that they had enough call centre staff to deal with all the outgoing calls that they make, in this case, IPSOS Mori are not on the other end of the line. We’ve had enough and gone on their site and blocked all their numbers. Can’t block that number of numbers? Sign the petition to have them display just one frigging number – so there is just one number to block.

Presumably nothing is being done about the loft insulation scam, because they’re calling to check you have a roof, which around here are largely flats so the calls have been annoying as hell.

Since IPSOS Mori magically seem to call when I’m having my supper, I thought I’d share the phone numbers that I know they use, because I’ve been called by them.

(0131) 301 2940
(0131) 561 4532
(0203) 056 2412
(0208) 863 4433
(0289) 592 2166

Update: (0131) 507 0036 is also one of their numbers.
Another Update: 02896 205 134

Third update, they have identified their numbers on this webpage

You could just let your answering machine answer it, or something you could say is that your ex-directory and registered with the TPS, neither will stop the calls they make, but can make you feel a little bit better.

I have a ring-tone for family members and friends so I know if there’s even the point in taking my phone out of my pocket.

If you have a number which is not listed here, please contact us so we can add it.

We’ve also been told that IPSOS Mori carried out research to see how effective the TPS was … Oh! the irony!

I’ve also read that they could write to you with postal surveys too, if you able to scan the envelope front and back (mainly to see the return address and any logo on the front) we might be able have them returned to sender unopened because people will have seen the envelope here 🙂

How I get rid of telephone scams and IPSOS Mori

Now I divert all of my calls to a mobile phone, specifically an O2 Mobile. I also have the Wotcha app, available from largely growing database from https://www.who-called.co.uk/ The app identifies any scammer but any that get through, I just add to the phones contacts and know to ignore the call the next time. However, because all the calls to that mobile come from landlines, I can say with 100% confidence that all the calls that I get are scammers. They usually get a hello, sometimes I don’t answer the phone in English, with some rude racist comments, but hey! Wales is in the UK, so you’ve got to expect some Welsh calls, especially if your calling me and it’s passed the 5th call of the day and not even lunch time yet.

This site isn’t sponsored by who-called and there are other options available, such as TrueCall, which I’d love to say more about, but on my phone, it seems to have reset and wants to know my phone number again, so I’ll try and update this page when I get around to doing that. Also if you have any recommendations for any other “call identification systems” please email info@oftel.org.uk I’m hoping there are several options which can have it’s own page on the site in the very near future.

O2 have voicemail, just like any mobile network available in the UK. But they have a useful service called O2 Call Alert which basically plays a message similar to the “The person you are phoning can’t take your call, we will send them your number by text to let them know you’ve called.”

IPSOS Mori as well as the regular scammers “know” the O2 voice (including the regular 901 voicemail voice) and usually just hang up. If the scammer thinks they’ve called a landline, they might be confused as to why they are getting a message for a mobile phone. I allow all these calls go to O2 Call Alert and I would recommend you do the same. Rarely do they wait for the entire message and hopefully you could be “struck off” their cold sales list.

Unfortuntely because some calls are from IPSOS Mori’s various numbers and some are from scammers and the recordings are similar, i.e. VERY short, it’s difficult to know if the reason is the “AI robot” of scammers or it’s IPSOS Mori fault. I’ve yet to speak to an actual person from IPSOS Mori.

Who Called Me?

Did you miss a call, don’t know the number, not sure if you should call back or not. There’s a great service at https://who-called.co.uk/

However, what we are trying to do here, is list numbers used by companies, Who Called might be able to tell you who called if you enter the phone number that called you.

It’s a really good and worthwhile website. There are other websites you can use, but to be honest, I only come across them while googling a number, I’m sure I’m right in saying that Who Called is one of the best available.

They also have an app, which when I used it getting regular scam calls, identified most of them, but as most of the comments say, I don’t know anyone in “x” or wasn’t expecting a call from a place called “x”.